Missing baggage
If your baggage has been damaged or is missing, you must contact the handling agent of the airline you flew with. The handling agent is responsible for managing all baggage on behalf of the airline at the specific airport.
Avinor does not handle baggage claims. If your luggage is missing or delayed, please contact your airline’s handling agent. See contact details below for Svalbard Airport.
All airlines
Norwegian
Missing baggage
Norwegian's ground handler is Svalbard Airport AS.
Phone:
E-mail:
Other inquiries
For other questions about your flight, contact the airline
Phone:
21 49 00 15Airline's website:
https://www.norwegian.no/
SAS
Missing baggage
SAS's ground handler is Svalbard Airport AS.
Phone:
E-mail:
Other inquiries
For other questions about your flight, contact the airline
Phone:
21 89 64 00Airline's website:
https://www.sas.no/